Specialist, Customer Care Billing

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

**Job Description**

Based at the Shared Service Center in Sofia, the Customer Care Billing and Invoicing Department is responsible for maintaining high-quality billing operations, ensuring that customer invoices are issued accurately, on time, and in alignment with internal compliance requirements.

The **Specialist, Customer Care Billing** is responsible for the timely and accurate processing of billing activities through all stages- from identifying billable activities and validating billing data through preparing billing notifications and ensuring smooth handover to the invoicing team. The role requires strong understanding of service line quote structures, recognition of billing triggers (including activities that may require manual addition), and proactive management of approvals, risks, and timelines.

**Responsibilities** :

· The Specia...