Specialist customer journey architect

About the job Specialist Customer Journey Architect Statistics an advantage 0-5 years of experience in Business process development, continuous improvement and compliance 3 years working experience Computer skills especially MS Office and Business Process Management tools Strong analytical skills with a demonstrated ability to analyse business processes and workflows

Responsibilities: Business Analytics Management Contribute to development of subject matter expertise regarding current and future processes within business intelligence. Agile business analysis to document detailed requirements for business change. Eliciting requirements from different stakeholders in order to give appropriate recommendations. Recording and representing. Business Process Flow Management Improve process efficiency by the set targets per segment Process documentation for process visibility. Communicate core process changes to relevant stakeholders. Monitor process performance by submitting requirements f...