Specialist Customer Service Location

LEONI

full-time Casablanca, Casablanca-Settat Information and Record Clerks

Posted:

June 05, 2026

Location:

Casablanca, Casablanca-Settat, Morocco

Job Description

                    Job Description

Manages day-to-day customer service for selected customers (one face to the customer for pre-series, series and aftersales) incl. coordination of day-to-day operations between Advanced Delivery Center (ADC), customers, LEONI production facilities & third party logistics
Monitors customer satisfaction and coordinates actions in case of deviations for value chain issues
Processes customer orders, analyzes customer schedules against agreed contracts, incl. capacity and flexibility agreements and coordinates potential solution for deviations between customer, sales and country
Gathers and shares information regarding customer production program
Controls consistency of Master Production Schedule (MPS) regarding capacity to ensure customer demand is respected
Monitors availability of required finished goods (FG) to fulfill customer demand, initiates emergency measures in case of missing FG and escalates in case of e...
                

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Job Overview

Job Type: full-time

Location: Casablanca, Morocco

Posted: June 05, 2026

Deadline: July 15, 2026