Specialist-Guest Experience (Guanajuato)

Job Number
Job Category
Rooms & Guest Services Operations
Location
Courtyard Leon at The Poliforum, Blvd.
Francisco Villa # 102 Col. Oriental, Leon, Guanajuato, Mexico VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management
Overview
Our jobs aren't just about giving guests a smooth check-in and check-out.
Instead, we want to build and experience that is memorable and unique.
Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay.
Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset.
They are empowered to move about their space and do what needs to be done.
Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of t...