Specialist II, Technical Operations

Specialist II, Technical Operations

We are seeking a detail-oriented and technically skilled **MIS Application Specialist** with experience in Avanti Slingshot or similar Management Information Systems (MIS), preferably within the print industry. The ideal candidate will support system integration, workflow development, and testing, while serving as a key liaison between the support team and business users.

**Key Responsibilities**

+ Provide day-to-day technical support for business applications or MIS platforms.
+ Collaborate with internal teams to build, test, and implement new workflows and system enhancements.
+ Work closely with the Support Group to manage and resolve tickets received via ServiceNow or similar platforms.
+ Assist in system integration projects, ensuring seamless data flow between MIS and other enterprise systems (e.g., SAP, ERP, XML, JSON, API).
+ Translate business requirements into technical solutions and support document...