Specialist, Implementation

The Customer Implementation Services team provides customer processing implementation support for Mastercard's new and core products and services in the form of processing and technical consultancy/advisory and project management services for existing and new customers.

We work in partnership with the account team representatives and market delivery managers / Technical account managers and product delivery in the regional offices and are focused on providing superior technical and product support to customers during their processing implementations.

• Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.


• Assess and document customer needs and according implementation impacts on customers' and Mastercard's core and non-core processing systems and platforms.


• Act as processing impleme...