Specialist - Incident Management

We are seeking a talented individual to join our Incident Management team at Marsh McLennan . This role will be based in Kuala Lumpur. This is a hybrid role that has a requirement of working at least three days a week in the office.

Specialist - Incident Management

What can you expect?

• Interact with diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Participate in multiple regional projects
• Career Development and Training Opportunities

We will count on you to:

• Part of a global MIM team handling severity 1 / severity 2 incidents for all MMC business units.
• Assisting with severity 3 (MIM Assists) where appropriate/needed.
• Coordinating investigations (MS Teams/Zoom) with all relevant MMC Tech resolver teams to resolve major incidents.
• Drive the incident towards restoring service...