Specialist, IT and Operations

Job Description Specialist, IT and Operations Job Summary A contributing member of the Technology team within Singapore Wealth Management with a focus on manage and improve IT matters of the Bank including automation and digitalization as well as project management. Key Responsibilities Supporting the execution of technology and innovation strategies to enhance business processes, delivering digital transformation initiatives in line with business stakeholders' objectives. Provide support and participate in Local and Group Business Continuity and Disaster Recovery exercises Assist with the implementation and documentation of new IT tools (e.g. MIS tool),IT supported reports and workflows (e.g. Share Point, Power Platform and Macros) Regularly review, update and document user defined tools (UDTs) to ensure ongoing compliance with the relevant policies Coordinate desktop services, including user accesses management and IT requests Offer first level of support for T24, Folio and Zurich ba...