Specialist IT Service Management Europe Central (all genders)

Greiner

Full-time Kremsmünster, Upper Austria Other-General

Posted:

June 11, 2026

Location:

Kremsmünster, Upper Austria, Austria

Job Description

Your challenge

Join Our Dynamic Team and Elevate Your Career in IT!
Master Customer Interactions: Efficiently handle inquiries, service requests, and incidents with finesse, while collaborating on SLA definitions and reviews

Seamless Employee Transitions: Facilitate smooth on- and offboarding processes in line with HR requirements

Customer Engagement: Maintain close, proactive communication with customers, keeping them informed about their inquiries and error reports

Champion IT Service Management and Security: Adhere to top-tier policies and standards

Knowledge Guru: Create and update solution documentation in a global knowledge base for supported systems

Asset Maestro: Manage IT assets and services, overseeing their lifecycle and the purchasing process

Proactive Monitoring: Keep a vigilant eye on logs and reports to identif...

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Job Overview

Job Type: Full-time

Location: Kremsmünster, Austria

Posted: June 11, 2026

Deadline: July 21, 2026