Specialist, It Solutions

Specialist, IT SolutionsDate: Mar 13, ****Location: Monterrey, NLE, MXGeneral OverviewFunctional Area: Information Technology (ITM)Career Stream: IT Solutions (SOLN)Role: Specialist (SPE)Job Title: Specialist, IT SolutionsJob Code: SPE-ITM-SOLNJob Level: Band8Direct/Indirect Indicator: IndirectSummaryDetailed DescriptionPerforms tasks such as, but not limited to, the following:Engage with community to explore opportunities for the use of IT solutionsGather and document business requirementsWork with various IT teams to develop and deliver IT solutionsRespond to system problems by analyzing the issue and determining the next course of actionProvide system training to end usersParticipate in and lead various IT projects as requiredLeadership and teamwork skills.Good ability to plan projects and tasks.Good analytical, technical, troubleshooting and problem solving skills.Good communication, documentation (including flow charting) and presentation skills.Understanding of an electronic m...