Specialist: ITAM

Business unit, Department, Reporting Business Unit Operate Department Service Management - Quality Job grade S5

Core Description

An IT asset management specialist is responsible for managing all the hardware and software resources of the organization. The role covers Hardware Management and Software Management which includes the software tools the organization's infrastructure, and other digital systems and services. Key Deliverables / Primary Functions Act as the HAM representative to initiate, onboard and deliver on new or existing Hardware contracts within the agreed scope. Must have an excellent understanding of the Hardware Asset Management Lifecycle Review, Develop and Maintain Hardware Asset Management policies, processes and procedures to cater for the full IT Asset Lifecycle Ensure accurate updates to the Hardware asset records, including inventory information, location details, user details etc based on the processes implemented and related calls logged. Perf...