Specialist Logistics Co-Ordinator

Novogene is a leading global provider of genomic services and solutions. Leveraging the latest next-generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround time to all our customers.
We are currently recruiting for a Logistics Specialist based in Spain. Location: Remote in Spain, ideally in major cities
Proactive Guidance: Provide clients with clear sample shipment instructions, including packaging standards, labeling requirements, and pickup scheduling procedures.
Schedule on-demand pickup services for clients, coordinating with logistics providers (e.g., Serve as the primary logistics liaison for clients during the shipment process, addressing all inquiries regarding transit times, tracking, customs clearance, and related matters.
End-to-End Shipment Monitoring & Issue Resolution
Full Journey Tracking: Monitor real-time status of client shipments...