Specialist Network Infrastructure Engineer

Job Purpose:
To hold up the stable operation of the Core Services Applications
To handle and solve Requests, Incidents, Changes and Problems
Key Activities:
Provide 2nd/3rd level support for Core Services Applications (which are: IPAM, F5-Loadbalancing, Cisco ISE, RSA 2fA, DHCP, DNS internal & external, NTP, Splunk)
Handle Requests, Incidents, Changes and Problems in production network environment
Support various projects related to the Core Services Applications
Communicate with different internal departments as well as external companies and vendors
Participate in on-call support for those products (this includes nights, weekends and public holiday)
Working arrangement during EMEA hours, 3PM - 12AM Malaysia time.
Essential Skills:
IPv4 networking (routing, network-layers etc.)
IP related protocols (IP, TCP, UDP, ICMP etc.)
Linux (experienced in using the commandline)
DNS-Protocol
DHCP-Protocol
Radius-Protocol
Tacacs-Protocol
NTP-...