Specialist Service Delivery

DIGITAL SUPPORT

DIGITAL DIVISION | RATONGA MATIHIKO

The role | Te mahi

The Enterprise Digital Support team supports a wide range of University environments combining end‑user IT and teaching technology support within a collaborative, multi‑skilled team model.

As part of the team, you will deliver high‑quality, customer‑focused IT support across the University acting as a key contact for staff and students.

This is a hands‑on, collaborative and varied role combining desktop/end‑user support and audio‑visual (AV) technologies. You will support both everyday operations and technology‑enabled teaching environments, working across offices, teaching spaces, and live settings to resolve issues in real time and ensure a seamless user experience, with exposure ranging from routine support to time‑critical teaching and event delivery.

The role offers the opportunity to build a broad technical skillset across both Desktop and AV, gain ex...