Specialist, Technical Support

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do?

• Responsible in managing the escalation tickets (technical issue) reported by end users and merchants.

• Responsible in monitoring the production e-wallet services.

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Required to work in 24/7 shift arrangement (Must be willing to work in shift basis especially midnight odd hours as well as weekend and public holidays)

• Assist Developer and Solution Architect in production query.

• Gather Data from Logs and DB for Investigation, Reporting and Statistic Analyt...