Specialist, WFM Real Time (Mumbai))

Your potential has a place here with TTEC’s award-winning employment experience. As a Specialist – Workforce Management – Real Time working Onsite in Goregaon, Mumbai, you’ll be a part of bringing humanity to business. #experienceTTEC



**What You’ll be Doing**



Have a passion to solve work puzzles in real time? Are you looking for an opportunity to experience something new each day? In this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients’ needs. You’ll analyze and compare staffing daily headcount to total headcount, how many people are necessary for each hour, and make recommendations on how to staff the total program.



You’ll report to the WFM Manager _._ You’ll impact the business, the teams you support, and the various departments that you partner with on a consistent basis through your analysis and recommendations.