Spécialiste en support client

ACCEO Solutions Inc.

Full time Québec City, Quebec Computer Occupations

Posted:

March 23, 2026

Location:

Québec City, Quebec, Canada

Job Description

Description
 (English)As a Customer Support Specialist / IT Support Technician, you will provide technical support to customers by diagnosing, troubleshooting, and resolving software and hardware issues. You will communicate with clients via phone and email, identify their needs, provide technical guidance, and ensure efficiency and customer satisfaction.
You will collaborate with multiple internal teams to optimize customer support operations and deliver reliable solutions.
Gtechna develops electronic citation and enforcement software solutions for smart cities across North America.
How You’ll Succeed
Client Engagement
Help clients manage their products while delivering meaningful, high-quality customer experiences.
Problem Solving & Ownership
Listen actively, ask the right questions, take ownership of issues, and escalate when needed.
Leveraging Technology
Become a technical expert...
                

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Job Overview

Job Type: Full time

Location: Québec City, Canada

Posted: March 23, 2026

Deadline: May 02, 2026