Sports Sales Advisor - Full-time (Tsuen Wan Store)

Your Purpose

As a Sports Sales Advisor, you’re not just selling — you're delivering sport experiences. You take care of our users before, during, and after their purchase by being a sports expert, a service ambassador, and a problem solver.

What You’ll Be Doing

• Understand user needs and offer personalized sport advice
• Manage layout, stock, pricing, and display in your sport zone
• Handle Click & Collect, Buyback, Rental and other omnichannel offers
• Monitor and adjust KPIs (sales, NPS, layout score, shrinkage)
• Work closely with your teammates during store operations (replenishment, delivery, etc.)
• Solve user issues proactively and escalate when needed
• Be a Decathlon ambassa...