Sr Analyst, Customer Journey Insights

Sr. Omnichannel Analyst page is loaded## Sr. Omnichannel Analystlocations: Ontario Virtualtime type: Full timeposted on: Posted 3 Days Agotime left to apply: End Date: May 8, 2026 (3 days left to apply)job requisition id: R- Join us as a **Senior Omnichannel Analyst** and play a key role in activating insights and driving measurable improvements across digital and assisted channels. This isn’t the kind of analytics role where insights sit on a shelf - your work will directly inform decisions, optimize experiences, and help more than 300 million customers worldwide thrive.* Partner with stakeholders (internal and external) to understand business needs and customer experience goals, building strong relationships and trust to influence their roadmaps.* Analyze and interpret customer journey data and integrate it with other sources to uncover meaningful insights, and translate them into clear, actionable recommendations.* Collaborate cross-functionally to drive customer experienc...