Sr. Associate - Operational Excellence | Hybrid Work Setup

We are looking for a motivated and detail-oriented Operational Excellence Senior Associate to support process improvement and operational efficiency initiatives across the business.

This role will help monitor performance, analyze operational data, document processes, and assist in implementing improvement projects.

The ideal candidate is organized, analytical, and eager to learn in a fast-paced environment.

Key Responsibilities Support day-to-day operational excellence and process improvement activities Assist in reviewing workflows and identifying process gaps, inefficiencies, or bottlenecks Help collect, organize, and analyze operational data to support reporting and decision-making Prepare regular reports, trackers, and presentations on key operational metrics Assist in documenting and updating standard operating procedures (SOPs) and process guidelines Support root cause analysis for operational issues and help track action plans Coordinate with cr...