Sr Back Office Executive

Alt Shift India
Remote Lucknow, Uttar Pradesh Other Office and Administrative Support Workers
Posted:
February 25, 2026
Location:
Lucknow, Uttar Pradesh, India

Job Description

Back office teams do all business functions related to a company's operations. Back office executives are the backbone of any company. They look after the duties that keep the company running. The back office is an essential part of any company's Operations.

We are scaling Operations team for a client's e-commerce related business.

Role

Support sales & marketing team in handling and documenting customer accounts
- by keeping the data organized and error free
- by updating the data projects require to function.
Receive and Promptly Respond to Customer Queries
Document Issues and Resolutions
Understand and master e-commerce logistics
Serve as a liaison between customers and management.
Understand, learn and master new tools and technologies as and when they are taught
Achieve daily targets and create daily reports 
Ensure everything is working in a perfect manner

Skills

Power user of co...

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Job Overview

Job Type: Remote
Location: Lucknow, India
Posted: February 25, 2026
Deadline: April 06, 2026