Join Trend ‧ Join New Generation

趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣 
===============================================================

Overview

Sr. Critical Account PM in Critical Account Team (CAT) plays a key role in safeguarding the success of our most strategic customers. We serve as a cross-functional escalation and service recovery team—bridging customer support, engineering, product, and field organizations. Our mission is to manage high-impact escalations and proactively reduce service risk for critical accounts, enabling a reliable and trusted experience across our Vision One platform.

As part of our global operations model, you’ll work closely with counterparts in the AMEA to deliver seamless, round-the-clock coverage for our global critical account cu...