Sr Cust Exp Specialist

As a Sr Cust Exp Specialist here at Honeywell, you will play a critical role in managing complex customer interactions and ensuring the highest levels of customer satisfaction.
You will be responsible for addressing customer inquiries, resolving issues, and coordinating with various internal departments to deliver seamless customer experiences.
You will report directly to our Customer Experience Manager and you'll work out of our Honeywell Building Automation location.
In this role, you will impact customer retention and loyalty by providing expert support and driving continuous improvements in customer service processes.
**YOU MUST HAVE**
- 0-6 months of experience related to customer service-order management
- Strong knowledge of ERP systems such as SAP and CRM platforms like Salesforce.
- Experience with order management, supply chain processes, and customer support tools.
- Ability to analyze complex customer issues and implement effective solutio...