Sr Cust Exp Specialist

As a Sr Cust Exp Specialist here at Honeywell, you will enhance customer satisfaction by developing strategies, analyzing feedback, and driving improvements. Your insights will ensure exceptional service and support. You will report directly to our Sr Cust Exp Supervisor and you’ll work out of our San Luis Potosi location on a Hybrid work schedule.



You will report directly to our Customer Experience Manager and you’ll work out of our **San Luis Potosí, Mexico** location on a **Hybrid** work schedule.



In this role, you will impact our customer satisfaction levels by providing timely and effective support, helping to build strong relationships with our clients and contributing to the overall success of the business.



+ Assist customers with inquiries regarding orders, shipping dates, and product issues through calls and emails.

+ Collaborate with various departments such as Technical Support, Logistics, and Sales to res...