Sr. Customer Sales

Job Purpose
At Emirates, we connect the world through our global network, exceptional service, and innovative travel experiences. Our people are at the heart of everything we do, delivering world-class service while shaping the future of aviation.
As a Senior Customer Sales & Service Agent, you will serve as the primary point of contact for customers and travel agents, providing accurate fare information, issuing tickets, promoting Emirates products, and handling complex bookings. You will play a crucial role in driving revenue, maintaining high service quality standards, and supporting team operations.
in this role you have to deliver exceptional customer service across all interactions while consistently meeting Emirates quality standards, identifying customer needs through effective rapport building and proactively promoting Emirates fares, products, and services. The role involves issuing Emirates tickets in full compliance with airline rules, regulations, and fare conditi...