Sr Customer Service Agent I

Want to build a brighter, bolder future and cultivate your career? Join Ecolab's team and help create a world in which we all thrive.  

Ecolab is seeking a Senior Customer Service Agent I to join our team in (City, State – if applicable). As a Senior Customer Service Agent I, you'll support specialized and distributor accounts, using your experience and judgment to resolve more complex customer issues. You'll be a trusted partner to our customers and field associates, handling a steady volume of inbound calls while maintaining accurate records and ensuring every interaction reflects Ecolab's commitment to service excellence.

How You'll Make an Impact:  

• Respond to 100–120 inbound calls daily from customers and field/sales associates

• Provide support to specialized and distributor accounts with a focus on accuracy and professionalism

• Use sound judgment to resolve customer issues within established po...