Sr. Customer Service Manager- On Site- 1St Shift

**Date Posted**:
**********
**Country**:
Mexico
**Location**:
Calzada Manuel Gómez Morín número ****,Colonia Rancho Hermanos Fuentes, CP *****,Mexico.
**Position Role Type**:
Unspecified
**What you will do**:
- Ensures all quality related items for assigned areas are complete and documented to meet established quality standards.
- Leads scheduling for assigned areas so coverage requirements are met.
- Leads activities for materials and logistics problem resolution of cells to ensure on time delivery, customer correspondence and smooth operations.
- Monitors operations performance to maximize productivity.
- Interfaces with customers (internal and possibly external) to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.
- Delegate effectively to develop personnel and effectively balance the workload.
- Address employee issues/concerns and motivate the workforce to ac...