Sr. Design Sales Consultant

The Sales Associate has the primary responsibility to maximize sales volume by growing existing business, developing new sales opportunities and providing the best possible customer service while enhancing Kohler's mission to offer the highest quality and service standards in the industry.
SPECIFIC RESPONSIBILITIES
1. Customer Communication
- Creation & Management of Quotes (Quote Generation & Management)
- Placement of & Management of Orders (Creation of Order, Payment Processing, Invoice Generation, Order Fulfilment etc)
- Post Visit Follow Up (Lead Management, Returns Processing, Defect Management)
- Initiate, maintain and lead order fulfilment via Interceramic
- Inform customers of price increases prior to the increase occurring.
- Inform customers of discontinued products, extended lead times, etc.
- Provide customers with product information.
Soft skills
- Maintain professional courtesy with associates and customers at all times.