(sr) Field Service Technician (Moncton)

Overview

Konica Minolta Business Solutions is a global provider of integrated business solutions, supporting customers in digital transformation through a portfolio that includes IT services, managed print services, and industrial and commercial printing solutions.

Responsibilities

• Perform on-site maintenance and repairs for production print equipment.
• Diagnose and resolve technical issues promptly to minimize production downtime.
• Conduct regular inspections and implement preventive maintenance procedures.
• Install, configure, and calibrate production print machinery for optimal performance.
• Collaborate closely with clients, delivering outstanding customer service and support.
• Provide on‑site service of MFPs.
• Maintain parts, call management, and accurate records to achieve KPI targets.
• Learn new technologies and assist other team membe...