Sr. Fintech App Support Engineer

Develop operational strategies and act as a subject matter expert on microservices and distributed systems for fintech applications

Lead and coordinate incident response efforts, ensuring timely resolution and minimizing impact on operations

Proactively diagnose and resolve issues using in-depth log analysis, and prevent recurring problems

Continuously improve processes by identifying inefficiencies and applying solutions to improve service reliability

Create and maintain comprehensive documentation of known issues, workarounds, and resolutions

Conduct knowledge sharing sessions and workshops within the team

Be a member of a 24x7 shifting rotation



Qualification

About you:

Bachelor’s degree in any Information Technology or Engineering course

Demonstrated ability in supporting critical production services and optimizing operations through automation and process improvements

Strong understanding of SRE pr...