Sr Legal Counsel - Servicing Operations

Join the Legal team who supports the CCB Operations Innovations and Product Transformation space to help drive us to the future.

Shape the Future of Customer Innovation-From the Inside

Ready to be at the intersection of cutting‑edge technology and strategic risk management? As a member of our team, you’ll be an advisor for two of CCB Ops’ most dynamic business areas‑providing mission‑critical counsel as they push boundaries and scale innovation.

What You’ll Impact:

Servicing Operations – Advise the frontline teams connecting millions of customers to their everyday banking needs across cards, checking, savings, and auto loans. Real people, real stakes, real‑time decisions.

Voice Product & Contact Center Platform – Guide the architects building next‑generation global contact center infrastructure. Think AI, omnichannel integration, and transformative tech that redefines how customers interact with the firm‑anytime,...