Sr. Manager, Innovations

Concentrix
Full-time Quezon City, National Capital Region IT Services and IT Consulting,Telephone Call Centers
Posted:
February 20, 2026
Location:
Quezon City, National Capital Region, Philippines

Job Description

The Innovation Senior Manager role is to drive continual process innovation and transformation through automation, client co-innovation, and/or six sigma, lean, and design thinking (or any relevant disciplines) across multiple accounts and client engagements. Their expertise will help align the client's and business people, process, technology, and data with a robust and sound strategy built for current and future success.


Essential Functions/Core Responsibilities


1. Own the overall management of Innovation initiatives for aligned accounts with proven results (quantified benefits related to metrics and/or financials)

2. Leverage with client and various stakeholders in discovering, qualifying, realizing, sustaining, and replicating automation and process improvement deliverables

3. Manage insights, provide valuable intelligence, end to end assessment, and/or innovation roadmap to stakeholders on how to improve

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Job Overview

Job Type: Full-time
Location: Quezon City, Philippines
Posted: February 20, 2026
Deadline: April 01, 2026