Sr. Manager, IT Support Operations

this person will lead and continue maturing the delivery of end user support services across a complex, multi-site healthcare organization. Will have direct accountability for service desk operations, desktop and field support, endpoint services, IT asset management, and identity and access management functions.

125,000-$140,000 + 5% bonus

Location: Remote (EST/CST time zone preference)

Bachelor's degree in Information Technology, Computer Science, Business, or a related field. ITIL Practitioner or Managing Professional certification preferred, PMP is a plus

Minimum of seven years of progressive experience in IT support, end user services, or IT operations, including direct leadership responsibility in complex environments.

Demonstrated experience & success leading service desk and end user support functions in a multi-site organization.

Experience in healthcare, physician practice, ambulatory, or regulated care delivery environments stron...