Sr Manager - Multichannel Engagement

Location – Bangalore Novo Nordisk India Pvt Ltd (Affiliate) Your new roleWe are seeking a forward-thinking leader to transform Healthcare Professional (HCP) engagement across our Diabetes and Obesity portfolios. This role will design and deliver an integrated omnichannel strategy, enabling personalised, data- and AI-driven experiences across field, digital, remote, and partner channels.The individual will lead key platforms including CRM, HCP portals, AI-powered engagement tools, WhatsApp ecosystems, digital sales reps, scientific content journeys, and omnichannel analytics—enhancing HCP reach, engagement quality, customer experience, and commercial outcomes. Working closely with cross-functional teams, this role will drive innovation, adoption of AI, and a customer-centric operating model to accelerate our digital transformation. Your key accountabilities encompass the following:Lead HCP omnichannel strategy and execution across physical, digital, remote, and AI-enabled channels.Drive...