Sr. Manager, Professional Services

Job Description
Job Title: Sr Manager, Professional Services



Position Summary:

Reporting directly to the Senior Director of Professional Services, the Senior Manager of Professional Services plays a pivotal role in overseeing the creation, management, and maintenance of all operational documentation within the organization. This role ensures that all processes, procedures, job aids, and policies are accurately documented, easily accessible, and regularly updated to reflect current practices. The Senior Manager will work closely with various departments to ensure documentation supports operational efficiency, compliance, and continuous improvement. This position requires a professional capable of driving departmental change and maintaining high standards for enterprise documentation and training materials.


Essential Duties and Responsibilities:

+ Develop and implement a comprehensive documentation strategy that aligns with...