Sr. Manager Quality BRCM (Business Risk & Control Management)

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The BRCM Senior Manager is a senior people‑leader role responsible for owning and advancing functional‑area quality, risk, and control monitoring across both human‑delivered and AI‑delivered customer interactions. This role leads the evolution of quality assurance from traditional, sample‑based testing to AI‑enabled, continuous quality intelligence, whi...