Sr Mgr. Escalation Mgmt

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

We are seeking a highly motivated and experienced Manager to lead one of our dynamic Escalation Management (EM) teams within Global Support. In this critical role, your team will be responsible for handling and resolving escalated issues with our valued customers while ensuring their satisfaction and maintaining the high standard of our UKG pro...