Sr. Operations Manager

eClerx

Full time Philippines, Philippines Top Executives

Posted:

March 02, 2026

Location:

Philippines, Philippines, Philippines

Job Description

Key Responsibilities:
Operational Leadership & Delivery Excellence
Lead the day-to-day management of Finance & Accounting operations (e.g., P2P, O2C, R2R, FP&A, ICFR compliance), ensuring consistent achievement of SLAs, KPIs, and quality standards.
Develop and execute operational strategies that align with client objectives, organizational goals, and process optimization initiatives.
Ensure seamless coordination across functions such as transitions, quality, training, and automation to enable operational scalability and service consistency.
Anticipate business and client needs, and proactively recommend solutions to improve cost efficiency, turnaround time, and control effectiveness.
Client & Stakeholder Management
Serve as the primary operations point of contact for key client stakeholders, ensuring strategic alignment, issue resolution, and partnership growth.
Lead governance and performance review sessions with cli...
                

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Job Overview

Job Type: Full time

Location: Philippines, Philippines

Posted: March 02, 2026

Deadline: April 11, 2026