Sr. Partner Success Manager, eero

Description
At eero we pride ourselves on dedication to customers and our enterprise partners are no exception. Partner Success Management is responsible for ensuring partners onboard efficiently, escalate concerns easily, and ultimately deploy eero successfully to their customers. Along the way, we review partner requests, ensure eero teams are aligned on requirements, and drive cross-functional efforts to meet external commitments. Once new partners have completed their initial deployment, we continue partnering with them by offering insights to ensure they’re making the most of their eero experience.

Partner Success Management is part of the Operations team at eero. This role will also work closely with the Sales, Product, Engineering, and Manufacturing Operations teams.

This role requires regular travel to partner on-sites.

Key job responsibilities
Set the standard for how we work with partners, interpret their needs, and prioritize eero workflows d...