Sr. Product Manager - Tech, Core CX, Fire TV, Appstore

Drive the Future of Fire TV's Subscription Retention Strategy and Tools.

Join the Appstore Commerce team and play a pivotal role in shaping subscription retention for services used by millions. As the Senior Product Manager, Technical for Retention Management, you will:

- Lead the vision and strategy for maximizing subscriber retention across Fire TV's streaming services.
- Own the roadmap for key retention features including churn prevention tools, win-back campaigns, and retention offer optimization.
- Collaborate closely with cross-functional teams to deliver seamless retention experiences and reduce involuntary and voluntary churn.
- Leverage data insights to continuously optimize retention rates, customer lifetime value, and subscription health metrics.
- Be a passionate advocate for our subscribers and partners, ensuring retention strategies drive sustainable business growth and exceptional customer experiences.

Key job responsibilit...