Sr. SME, Operations

Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

 Process Information: CNX offers services specifically in the areas of Fraud Investigation, Transaction Monitoring/Sanction screening.

• Apply knowledge of regulatory requirements and industry best practices in the execution of Transaction Monitoring, EDD and ODD processes for the EU markets.
• Leverage expertise in managing complex KYC cases related to HRC and PEP, Sanction Screening customers, identifying and mitigating associated risks.
• Utilize analytical and investigative skills to assess financial statements, transactions, and custome...