Sr Tech Supp Professional

**Sr Tech Supp Professional**

**Sr Tech Supp Professional for Hand Held Products, Inc. in Charlotte, NC**

**Responsibilities:**

+ Design, deploy, and support enterprise mobility solutions across various platforms including iOS, Android, and Windows;
+ Work directly with clients and internal stakeholders to ensure seamless mobile device integration, security, and user experience, leveraging platforms such as SOTI MobiControl, Microsoft Intune, or other EMM/UEM systems.
+ Utilize technical expertise and strong interpersonal skills to effectively understand customer needs, deliver tailored solutions, and provide ongoing support.
+ Serve as the primary consultant for enterprise mobility projects, including assessments, deployments, and migrations.
+ Design and configure enterprise mobile solutions using tools like MobiControl, Intune, VMware Workspace ONE, or MobileIron.
+ Provide expert-level support for iOS, Android, and Windows mobile devices wi...