Sr Tech Support Specialist - Time and Attendance

In this role, you will provide consistent, high-quality service to ADP clients. In addition, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or case-based communication.

To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients.

**What you'll do:**

+ **Be a Trusted Advisor and Problem Solver.** You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutio...