Sr. Technical Representative, IT Operations (TCF)

Convergys
Full-time Santiago de Querétaro, Querétaro Soporte técnico y administración
Posted:
February 28, 2026
Location:
Santiago de Querétaro, Querétaro, Mexico

Job Description

Sr. Technical Representative, IT Operations (TCF) page is loaded## Sr. Technical Representative, IT Operations (TCF)locations: MEX Mexico City Downtown Insurgentes: MEX Santiago de Querétaro - Prol. Bernardo Quintana Sur 302 Lt. 10 Fracc, piso 2, Centro Surtime type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Sr. Technical Representative, IT Operations (TCF)Job DescriptionThe Sr. Technical Representative, IT Operations will provide technical support to the organization's staff. You will maintain, analyze, and troubleshoot computer systems, hardware, software and computer peripherals. You will escalate issues to ensure tickets/incidents are resolved according to SLAs.**Requirements:*** Diploma or studying Computer Science or any related career.* B2/B2+ English Proficiency.* At least 1 year of experience in similar positions - IT technical support.* Knowledge in the management of Windows & Mac OS network configuration.* Knowledge in PC Maintenance.* Knowled...

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Job Overview

Job Type: Full-time
Location: Santiago de Querétaro, Mexico
Posted: February 28, 2026
Deadline: April 09, 2026