Sr. Technical Specialist

We are seeking a highly skilled Technical Specialist to join our team. This role involves providing technical expertise, solve complicated and exception-based issues, optimizing systems, and leading technical projects . The ideal candidate must have deep knowledge of networking, windows operating system, cloud computing and the ability to guide and mentor junior team members.

Purpose:

Supplies guideline consultative and advanced technical customer service to clients in understanding, extracting and accurately using LSEG and third-party data, including training, client meetings, documentation, sophisticated fix, articulation of financial content and product capabilities, and coding assistance for the customer's workflow integration or financial research project.

- Works independently to solve complex client queries and resolve where precedent may not exist, ensuring the accurate delivery of information and resolution and training more junio...