Sr Time Specialist

ADP
Permanent-FT (AC Only) Turin, Piedmont First-Line Enlisted Military Supervisors
Posted:
June 07, 2026
Location:
Turin, Piedmont, Italy

Job Description

Position Description

Senior Time Specialist

JOB PURPOSE:

To maximize value for clients by:

  • Single Point of Contact
  • Rapidly resolving client queries in response to phone calls, CRM and emails
  • Continuously improving process and service
  • To solve complex client queries, issues and requests on T&A ADP applications and deliver all other related services accurately and on time.
  • KEY RESPONSIBILITIES:

    To ensure delivery of excellent service through:

  • Resolving client queries, issues and requests to client satisfaction within agreed service levels
  • Identifying and implementing service, process and product improvements
  • Managing CRM and email case loads whilst being available to answer client phone queries
  • Managing client expectations with regard to case resolution timescalesEnsuring that product knowledge is kept up to ...
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    Job Overview

    Job Type: Permanent-FT (AC Only)
    Location: Turin, Italy
    Posted: June 07, 2026
    Deadline: July 17, 2026