SRE Cloud Support Engineer - AI SaaS, Hybrid Role

Dormont Manufacturing Co is seeking a Technical Support Engineer based in Colombia. This hybrid position supports a SaaS application with a focus on Site Reliability Engineering (SRE). Responsibilities include proactive monitoring, incident resolution, and enhancing system reliability through automation.

The ideal candidate has a Bachelor's degree in Computer Science or related field and 1-3 years of relevant experience in technical support. Passion for growth and a willingness to learn new technologies are essential.