SSD Customer Service Agent & quotation Admin G&L

Philips

Full time İstanbul, İstanbul Information and Record Clerks

Posted:

June 05, 2026

Location:

İstanbul, İstanbul, Turkey

Job Description

                    JOB DESCRIPTION 
Job Title
SSD Customer Service Agent & quotation Admin G&L
Job Description

Your role:
Ensuring that all customers are satisfied while meeting or exceeding our business targets.
Handling all inquiries (pre- and post-sales, financial, complaints, non-technical questions or simple technical questions) regarding Philips products and services.
Receiving, logging, solving and routing requests and issues coming in from all Customer channels and communicates solutions 
Providing service solutions by creating service work orders and informing the customer the service status
Handling complaints from all customer, subscribers, family members and caregivers in a professional manner (analysis, registration and timely escalation).
Provide Time & Material quote to customer where the service requested and is not covered by warranty or contract, and enable service delivery process when q...
                

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Job Overview

Job Type: Full time

Location: İstanbul, Turkey

Posted: June 05, 2026

Deadline: July 15, 2026