Staff Associate Network Administration

AT&T

Full-time Hyderabad, Telangana Computer Occupations

Posted:

June 09, 2026

Location:

Hyderabad, Telangana, India

Job Description

Job Description
 :Roles and Responsibilities:
Acting as a Tier T1.5 for GCSC Teams.
1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT
Performing network triage
Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE
Managing the process of Service restoral and break/fix functions, Scope include – Analyze and escalate
Prioritizing and analyzing the events in the network
Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes.
Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action.
Ticket ManagementWork with internal support groups and recommend diagnostic tests based on degree of service impairmentAccess provider management and associated escalationsCoordinate with other support centers...
                

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Job Overview

Job Type: Full-time

Location: Hyderabad, India

Posted: June 09, 2026

Deadline: July 19, 2026