Job Description
Responsibilities:
Perform telecom nodes troubleshooting to assure high levels of stability, reliability, and availability of the Managed Connectivity services. Diagnose end to end Managed Connectivity related issues. Monitor the Semtech Global NOC – 30%
Perform first-tier troubleshooting using tools and utilities to resolve system/network performance and related system/network issues. Configure, optimize, and fine-tune monitoring systems. As the first line of defense, you will monitor systems and validate alerts using our array of monitoring tools. – 30%
Coordinate and implement network, software and hardware upgrades with the Network Operations and Development teams. Work with the Network Operations team and Application Support Engineers to ensure maximum uptime of the system. – 20%
Proactively work to refine documentation of systems/network, automate processes, troubleshooting guides, policies, and procedures. M...
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